If your application was unsuccessful, you have the following options.
You have the option of applying for a review of a negative outcome if you disagree with the outcome of your assessment. The review process is your final opportunity to provide additional evidence in support of claims made in the original application. You can apply for a Reassessment - Skills Assessment Outcome Review online. Please go to the Completed Cases section of the online portal and select the case you wish to have reviewed. Alternatively, you can submit the SRG02 form (167KB pdf) along with correct fee payment.
If you are not satisfied with your review result you may lodge an appeal within 28 days of the review outcome. To begin an appeal, download and submit the SRG04 form (46KB pdf) along with the correct fee payment.
When requesting an appeal:
- you will need to submit a statement explaining why you disagree with the reassessment
- you cannot change your nominated occupation
- no additional information will be considered
- the fee will only be refunded if your appeal is successful
- the outcome of the appeal process is final.
We can reissue a duplicate copy of your results if required. We'll supply you with a reprint of your assessment with the current date and the date the assessment was originally issued.
You may request a reissue of your result if you require a duplicate copy of your Skills Assessment or Points Test Advice outcome letter. Complete and sign the SRG03 Reissue Request form (114KB pdf), quoting your file reference number and latest contact details. Please note that a reissue fee applies; see the Fees and Payment page for details.
Files of cases over three months old will have to be retrieved from our archive. Please allow four to six weeks for this request to be processed.