Quality Assurance Managers plan, organise, direct, control and coordinate the deployment of quality systems and certification processes within an organisation.
Occupation description
Quality Assurance Managers plan, organise, direct, control and coordinate the deployment of quality systems and certification processes within an organisation.
Alternative titles:
- Quality Facilitator
Quality Assurance Manager is a VETASSESS Group B occupation
This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Bachelor degree or higher degree.
Applicants must also have at least one year of highly relevant, post-qualification employment, at an appropriate skill level completed in the last five years.
* Additional qualifications in a highly relevant field of study include those comparable to the following levels:
- AQF Diploma
- AQF Advanced Diploma
- AQF Associate Degree or
- AQF Graduate Diploma
*** Bachelor degree or higher degree includes:
- AQF Master Degree or
- AQF Doctoral Degree
** Highly relevant paid employment duration (20 hours or more per week)
1–3
minimum years of employment highly relevant to the nominated occupation, completed at an appropriate skill level in the five years before the date of application for a Skills Assessment.
4
minimum 6 years of relevant employment required – five years of relevant employment (can be outside the last 5-year period) in addition to at least one year of highly relevant employment within the last five years before applying.
Qualification and Employment Criteria
Employment
Highly relevant tasks include:
- Planning, coordinating and participating in system reviews and quality audits, and assisting staff in identifying potential improvements to systems, processes and work flows.
- Guiding organisations through the deployment of quality systems and certification processes.
- Assisting and encouraging the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of an organisation’s resources.
- Assisting in the identification of formal standards and regulatory codes appropriate to the organisation’s needs.
- Assisting with the documentation of processes and operating procedures.
- Liaising with suppliers within manufacturing environments to assist them in supplying goods to particular specifications.
- Liaising with customers to monitor perceptions regarding the organisation’s quality and timeliness.
- Assisting in the implementation of statistical methodologies and quality tools to monitor and control quality.
- Providing input into reports on the effectiveness and suitability of the management system.
- Advising on and may deliver training relating to quality programs and objectives.
Employment information
Quality Assurance Managers help organisations develop and maintain quality systems. They put organisational policies and procedures in place and work to continuously improve their organisation’s quality standards. They hold a managerial role, overseeing the quality assurance department with tasks covering an organisational-wide scope.
Roles that are not considered to be at the managerial level or hold significant authority over the development of quality systems and standards would not be considered at the required level.
Supporting material for assessment
Applicants nominating this occupation are required to provide evidence that meets VETASSESS documentation requirements.
Applicants nominating this managerial occupation must submit an organisational chart. This chart should include:
- The company letterhead,
- Your job position, and
- The job positions of your superiors and subordinates, as well as,
- All positions reporting to your immediate supervisor and to your direct subordinates.
If you are unable to obtain an organisational chart from your employer, please provide a statutory declaration outlining the required information and the reasons why this information cannot be provided.
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