Common FAQs
If you do not meet the requirements for your nominated occupation, you will be issued with a letter that states that you have not met the pre-migration skills assessment requirements. The letter will indicate the assessment components where your application did not meet the requirements.
If you disagree with the outcome, you should discuss your case with the assessor who will advise you on the options available for a reassessment where applicable.
VETASSESS has categorised its professional occupations into groups A, B, C, D and E for assessment purposes according to the indicative skill level on ANZSCO.
Skill Level 1 Australian Bachelor degree or Master degree or Doctoral degree (Group A or B)
Skill Level 2 Australian Qualifications Framework (AQF) Associate Degree or AQF Advanced Diploma or AQF Diploma (Group C or E)
Skill Level 3 AQF Certificate III (with additional years of employment) or AQF Certificate IV (Group D)
Each group provides one or more pathways to meet the criteria for a positive outcome for occupations in that group. While not all groups allow for a pre-qualification methodology, a pre-qualification methodology is mentioned where applicable after describing the pathways for the post-qualification methodology on the occupation page and information sheet. For a positive outcome, applicants must meet the requirements for a pathway in full and on its own. The assessment criteria from one or more pathways cannot be combined or considered together.
The group's criteria are applied uniformly to all occupations in the group unless the occupation has special criteria (e.g., Diver, Beekeeper, etc.). In these occupations, the special occupation criteria take precedence over the group criteria.
For all visa types:
- You will need to ensure that you meet the assessment requirements for your nominated occupation for both the VETASSESS assessment, and for your visa.
- It is the applicant’s responsibility to ensure that they nominate an appropriate occupation for their visa/sponsorship requirements.
- For information about visa requirements, applicants should visit the Department of Home Affairs website at http://www.homeaffairs.gov.au. For more specialised visa advice, applicants may wish to contact the Department of Home Affairs or a MARA registered migration agent or legal practitioner.
For all general enquiries correspondence via phone or email, VETASSESS can only provide information regarding our assessment process, and cannot tell you which visa is best for you, which state or territory list your occupation appears on, or whether you will meet the visa requirements.
VETASSESS Skills Assessment applications require an assessment of both qualifications and employment against the criteria for your nominated occupation. Highly relevant employment cannot compensate for lack of qualification at the required educational level for the nominated occupation.
Skills Assessment Support
You are able to reschedule your consultation time by contacting us at least four business days prior to your original scheduled booking time. In order to request a reschedule of your initial consultation, email us to sas@vetassess.com.au. Whilst we will attempt to accommodate a request to reschedule a booking, rescheduling will be based on availability of alternative booking times and will be confirmed by the Skills Assessment Support Officer allocated to your session.
You are able to reschedule your consultation time by contacting us at least four business days prior to your original scheduled booking time. In order to request a reschedule of your initial consultation, email us at sas@vetassess.com.au. Whilst we will attempt to accommodate a request to reschedule a booking, rescheduling will be based on availability of alternative booking times and will be confirmed by the Skills Assessment Support Officer allocated to your session.
Application fees include GST if you (the applicant) is an Australian resident for tax purposes. Please *Refer to the Australian Taxation Office website for information regarding tax residency.
You do not need to upload any documents at all for the Document Checking Service. Instead you can opt for a guided discussion with a SAS officer regarding the types of documents required and how to apply for a skills assessment through VETASSESS. Please note, once payment is made, you will be unable to upload any additional documentation for review for the document checking service.
You are unable to submit any documentation for the SAS Consultation Service. The SAS Consultation Service aims to provide customers with an overview of how we assess occupations listed under our authority for skills assessment purposes.
Your supporting documentation does not require certification. If applying online, you'll need to upload and submit high quality colour scans of proof of identity, qualification and employment documents. If you're submitting the documents by mail, please provide high quality colour copies of the required documents along with the signed and completed application form.
No. There is no requirement to use either of the Skills Assessment Support services before applying for a formal Skills Assessment. Information is available on our website about the requirements for a Skills Assessment under General Professional Occupations.
No. There is no requirement to use either of the Skills Assessment Support services before applying for a formal Skills Assessment. Information is available on our website about the requirements for Skills Assessments.
If you would like to provide any feedback or to lodge a complaint about the SAS Document Checking Service you can visit the Feedback and Complaints form on our website by accessing this link.
If you would like to provide any feedback or to lodge a complaint about the SAS Consultation Service, please visit the Feedback and Complaints form here.
A username and password are generated when you register for a consultation. You are able to log on the SAS online portal in order to view the status of your booking.
Find out more information on our refund policy here.
This will depend on the available booking you select. It is an expectation that the earliest booking date available should fall within 10 -12 business days from the date of confirmation.
You can only select one occupation per booking for the document checking service.
To view the VETASSESS Privacy Statement, please review the privacy policy here.
To view the VETASSESS Privacy Policy, please click here.
Please note that there is no refund for completed SAS applications. Refunds are available in very limited circumstances.
For VETASSESS refund policy click here.
Refunds are available in very limited circumstances. Our refund policy is available here.
We will telephone you on your nominated contact phone number provided on your booking. An SAS officer will attempt to establish contact with you up until the first 10 minutes of your booking time. If you are still unreachable after that point, or cannot take the call, we will cancel your booking and you will forfeit the entire booking fee.
We will telephone you on the nominated contact phone number provided at the time you book your consultation. An SAS officer will attempt to establish contact up to until the first 10 minutes of your booking time. If you are still unreachable or cannot take the call, we will cancel your phone consultation and you will forfeit the entire booking fee. A written summary will be sent to you by the SAS officer based on the information provided in your SAS application only.
The information provided to VETASSESS may be used for data matching with other Australian Government agencies such as the Department of Education, the Department of Employment and Workplace Relations, the Department of Home Affairs and the Australian Taxation Office.