Candidates may be eligible for a refund if they choose to withdraw their application in the following circumstance:

• The withdrawal is requested prior to the assessment commencing, a full refund of fees paid will be considered, less up to AUD $100 administration fee. An additional administration fee of AUD $60.00 will be retained for Chinese verifications.

  Note: If the withdrawal is requested after the assessment has commenced, or has been completed, no refund will be considered.

Candidates may be eligible for a refund if they choose to withdraw their application. The amount of the refund will vary depending on the Assessment Stage and the notice period provided to VETASSESS by the candidate.

Stage One - Training and Employment check:

• if the withdrawal is requested prior to commencement of the Stage One check, a full refund of fees paid will be considered, less a AUD $100 administration fee.
• if the withdrawal is requested after the Stage One check has commenced, no refund will be considered.

Stage Two Assessment:

• if the withdrawal is requested prior to a scheduled assessment, a refund will be considered, less an administration fee of AUD $200 - $500, depending on the amount of notice provided to VETASSESS.
• No refund will be processed
  • if the withdrawal is requested less than two weeks prior to the scheduled assessment, or
  • if the applicant does not attend a scheduled assessment and fails to notify VETASSESS.

Pre-paid fees:

A candidate applying for a trade skills assessment who has paid in excess of AUD $1,500 in pre-paid fees will be eligible for a refund in any of the following circumstances:

• A suitable venue cannot be found
• An assessor is not available to conduct your assessment
• VETASSESS is unable to provide the services for which a candidate has pre-paid