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Secretary (General)

Secretary (General)
ANZSCO Code: 521211 / Group C

A Secretary (General) performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.

Occupation description

A Secretary (General) performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.

Occupations not considered suitable under this ANZSCO code:

  • Personal Assistant (ANZSCO Code 521111)
  • Legal Secretary (ANZSCO Code 521212)
  • Office Manager (ANZSCO Code 512111)
  • Receptionist (ANZSCO Unit Group 5421)
  • Medical Secretary (ANZSCO Unit Group 5421)

These occupations are classified elsewhere in ANZSCO.

Secretary (General) is a VETASSESS Group C occupation

This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Diploma or higher.

Applicants can fulfil the assessment criteria for this occupation in one of four ways.

Group C Business and Finance

* Additional qualifications in a highly relevant field of   study include those comparable to the following levels:  

  • AQF Diploma  
  • AQF Advanced Diploma   
  • AQF Associate Degree or  
  • AQF Graduate Diploma

** Highly relevant paid employment duration  (20 hours or more per week) 

1-3 minimum years of employment highly relevant to the nominated   occupation, completed at an appropriate skill level in the five years   before the date of application for a Skills Assessment. 

minimum 4 years of relevant employment required – Three years of   relevant employment (can be outside the last 5-year period) in addition   to at least one year of highly relevant employment within the last   five years before applying.

*If employment is prior to the completion of the qualification at the required level, an applicant must have at least one year of highly relevant employment at an appropriate skill level within the last five years. The remaining three years of pre-qualifying period may be within the last ten years.

A positive assessment of both qualification level and employment duration is required for a positive Skills Assessment outcome.

Qualification and Employment Criteria

AQF Diploma or higher qualification.

Other disciplines which are relevant to the employment context may be considered on a case-by-case basis (if employment is highly relevant).

Highly relevant fields of study:

  • Business Administration
  • Management
  • Office Management


Highly relevant tasks include:

  • Liaising with other staff to arrange meetings, and to gain and provide information;
  • Preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors;
  • Maintaining appointment diaries and making travel arrangements;
  • Processing incoming and outgoing mail, filing correspondence and maintaining;
  • Answering telephone calls, responding to inquiries and redirecting callers;
  • Taking and transcribing dictation of letters and other documents;
  • Greeting visitors, ascertaining nature of business and directing visitors to appropriate persons;
  • May implement management decisions and maintain records of meetings;
  • May handle bookkeeping and petty cash functions.

Supporting material for assessment

Applicants nominating this occupation may submit an organisational chart. An organisational chart should include the company letterhead, your job position and those of your superiors and subordinates as well as all positions reporting to your immediate supervisor and to your direct subordinates.

Applicants should also provide details of any relevant training or professional development courses undertaken. These may be detailed in the Curriculum Vitae/Resume provided.

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