Travel Attendants provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars. This occupation group covers Travel Attendants not elsewhere classified.
Occupation description
Travel Attendants provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars. This occupation group covers Travel Attendants not elsewhere classified.
Occupations considered suitable under this ANZSCO code:
- Marine Steward
Travel Attendants nec is a VETASSESS Group D occupation.
This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Certificate III or higher.
A positive assessment of both qualification level and employment duration is required for a positive Skills Assessment Outcome.
Description of Pathways
The information below describes the available pathways for a Skills Assessment under Group D. Please note that in order to achieve a successful Skills Assessment Outcome, a suitable assessment for both qualifications and employment is required.
Pathway 1
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Certificate IV or higher and in a field highly relevant to the nominated occupation.
Certificate IV or higher includes AQF Diploma, Advanced Diploma, Associate Degree, Bachelor Degree, Graduate Diploma, Master Degree or Doctoral Degree.
In addition, it is essential for applicants to meet the following employment criteria:
- at least one year of post-qualification employment at an appropriate skill level, undertaken in the last five years,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Please note: The qualification level requirement AQF Certificate IV or higher can be satisfied by one qualification, while the requirement for a highly relevant major can be met by a separate qualification at a minimum of AQF Certificate III level.
Pathway 2
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Certificate IV or higher and in a field not highly relevant to the nominated occupation.
Certificate IV or higher includes AQF Diploma, Advanced Diploma, Associate Degree, Bachelor Degree, Graduate Diploma, Master Degree or Doctoral Degree.
In addition, it is essential for applicants to meet the following employment criteria:
- at least two year of post-qualification employment at an appropriate skill level, undertaken in the last five years,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Please note - This pathway applies where a qualification is assessed at AQF Certificate IV level or higher and is not highly relevant to the nominated occupation, or where no other relevant qualification at AQF Certificate III level is available for consideration.
Pathway 3
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Certificate III in a field highly relevant to the nominated occupation.
In addition, it is essential for applicants to meet the following employment criteria:
- at least three years of post-qualification employment at an appropriate skill level, undertaken in the last five years,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Pathway 4
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Certificate IV or higher with or without a highly relevant major field of study to the nominated occupation.
Certificate IV or higher includes AQF Diploma, Advanced Diploma, Associate Degree, Bachelor Degree, Graduate Diploma, Master Degree or Doctoral Degree.
In addition, it is essential for applicants to meet the following employment criteria:
- at least four years of employment at an appropriate skill level that includes at least one year of highly relevant employment within the last five years before applying,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Qualification & Employment Criteria
Qualification
AQF Certificate III or higher qualification. This includes qualifications assessed at AQF Certificate III, Certificate IV, Diploma, Advanced Diploma, Associate Degree, Bachelor Degree, Graduate Diploma, Master and Doctoral level.
Highly relevant tasks include, but are not limited to:
- Travel and Tourism Management
- Hospitality Management
- Customer Service Management
Employment Tasks
Highly relevant tasks include, but are not limited to:
- Managing safety and emergency procedures and making public announcements
- Coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
- Conducting safety checks and demonstrations of safety equipment and procedures
- Assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
- Checking passengers' tickets and directing them to seats and cabins
- Tidying ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
- Operating galleys, preparing and heating food for passengers, and serving refreshments and meals
- Distributing reading material, pillows, blankets and other amenities for the comfort of passengers
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