Choose how you would like to contact us from the options below.
Enquiries
Monday to Friday, 9am to 5pm AEDT except Public Holidays
International
Webchat available Monday to Friday, 9am to 4:30pm AEDT except Public Holidays
For current applications
Business & industry enquiries
If you are a business, government or educational customer or have an inquiry.
IMPORTANT NOTE
VETASSESS will close for the Christmas and New Year period from 5pm Tuesday, 23 December 2025, and will reopen on Monday, 5 January 2026. During this time you can still submit applications online, but all assessments and enquiries will resume when the office reopens on Monday 5 January, 2026.
If you require Priority Processing for general Professional Occupations, please note that Friday, 5 December 2025 is the final date to submit your application this year. The service will be suspended from Saturday, 6 December 2025 and will resume at 8:00 am Monday, 5 January 2026. Please ensure all priority applications are submitted before this deadline.
Submit an enquiry
Worldwide office locations
Australia (Head Office)
Opening hours
Monday to Friday, 9am to 5pm AEDT excluding Public Holidays
International office locations
India
Opening Hours
Monday to Friday, 10am - 6pm except Public Holidays.
By appointment only.
Locations
C/o EPR Solutions Pvt. Ltd.
115, 1st Floor, Square One,
C2-Saket Place,
Saket District Centre,
New Delhi - 110017
China
Opening Hours
Monday to Friday, 9:00 am - 5:30 pm except Public Holidays.
By appointment only.
Useful links and information
Provide Feedback
The team at VETASSESS will gladly receive and respond to all feedback from customers in a professional, timely and respectful manner.
Find your nearest assessment location
We don't just have skill assessment teams in Australia, we also operate centres in India, China, South Africa and South East Asia to assess your practical skills, making your application easier when living abroad.
Process to appeal the final decision - Professional Occupations
You can ask for a review or an appeal of an unsuccessful Skills Assessment outcome.
Complaints policy
We understand that feedback from our customers and stakeholders is important.
Read our FAQs
If you have any questions, refer to our FAQs guide, or you can contact our customer support team at any stage.