An ICT Sales Representative develops and converts sales opportunities into sales of computer hardware, software and ICT services.
Occupation description
An ICT Sales Representative develops and converts sales opportunities into sales of computer hardware, software and ICT services.
Occupations not considered under this ANZSCO code:
- ICT Account Manager
- ICT Business Development Manager
- ICT Sales Assistant
- Sales Representative (Business Services)
- Technical Sales Representatives nec
These occupations are classified elsewhere in ANZSCO or are not at the required skill level.
ICT Sales Representative is a VETASSESS Group B occupation
This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Bachelor degree or higher.
Applicants must have fulfilled at least one of the following four criteria (1–4):
Description of Pathways
The information below describes the available pathways for a Skills Assessment under Group B. Please note that in order to achieve a successful Skills Assessment Outcome, a positive assessment for both qualifications and employment is required.
Pathway 1
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Bachelor degree or higher degree and in a field highly relevant to the nominated occupation.
Bachelor degree or higher degree includes AQF Master Degree or AQF Doctoral Degree.
In addition, it is essential for applicants to meet the following employment criteria:
- at least one year of post-qualification employment at an appropriate skill level, undertaken in the last five years,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Pathway 2
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Bachelor degree or higher degree and in a field not highly relevant to the nominated occupation.
Bachelor degree or higher degree includes AQF Master Degree or AQF Doctoral Degree.
An additional qualification in a highly relevant field of study at a minimum AQF Diploma level is required. Additional qualifications in a highly relevant field of study include those comparable to the AQF Diploma or AQF Advanced Diploma or AQF Associate Degree or AQF Graduate Diploma.
In addition, it is essential for applicants to meet the following employment criteria:
- at least two years of post-qualification employment at an appropriate skill level, undertaken in the last five years,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Pathway 3
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Bachelor degree or higher degree and in a field not highly relevant to the nominated occupation.
Bachelor degree or higher degree includes AQF Master Degree or AQF Doctoral Degree.
In addition, it is essential for applicants to meet the following employment criteria:
- at least three years of post-qualification employment at an appropriate skill level, undertaken in the last five years,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Pathway 4
This pathway requires a qualification assessed as comparable to the education level of an Australian Qualifications Framework (AQF) Bachelor degree or higher degree with or without a highly relevant major field of study to the nominated occupation.
Bachelor degree or higher degree includes AQF Master Degree or AQF Doctoral Degree.
In addition, it is essential for applicants to meet the following employment criteria:
- at least six years of employment at an appropriate skill level that includes at least one year of highly relevant employment within the last five years before applying,
- working 20 hours or more per week, and
- highly relevant to the nominated occupation.
Qualification and Employment Criteria
Employment
Highly relevant tasks include:
- Compiling lists of prospective client businesses using trade directories and other sources.
- Acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions.
- Vvisiting regular and prospective client businesses to establish and act on selling opportunities.
- Assessing customers’ needs and explaining the goods and services which meet their needs.
- Promoting employers’ ICT goods and services to existing and prospective clients.
- Quoting and negotiating prices and credit terms, and completing contracts and recording orders.
- Arranging delivery of goods, installation of equipment and the provision of services.
- Reporting to sales management on sales made and the marketability of ICT goods and services.
- Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising.
- Preparing sales reports, and maintaining and submitting records of business expenses incurred.
Employment information
ICT Sales Representatives are IT personnel selling enterprise software, products and services. The ICT products sold are typically targeted at industrial, business, professional and other organisations and would normally be expected to constitute business solutions rather than be off-the-shelf products. The role requires in-depth, specialised knowledge in ICT to assess the needs of client organisations, explain the goods and services in detail, and engage in appropriate reporting and business planning.
ICT Sales Assistants, who sell computing and telecommunications related goods and services in retail and wholesale establishments, are elsewhere classified in ANZSCO at a lower skill level than ICT Sales Professionals.
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