Accommodation and Hospitality Managers nec organise and control the operations of establishments which provide accommodation and hospitality services. This occupation group covers Accommodation and Hospitality Managers not elsewhere classified.
Occupation description
Accommodation and Hospitality Managers nec organise and control the operations of establishments which provide accommodation and hospitality services. This occupation group covers Accommodation and Hospitality Managers not elsewhere classified.
Occupations considered suitable under this ANZSCO code:
- Backpackers Manager
- Boarding House Manager
- Casino Duty Manager
- Guest House Manager
- Hostel Manager
- Reception Centre Manager
- Serviced Apartment Manager
Occupations not considered suitable under this ANZSCO code:
- Hotel or Motel Manager
- Café or Restaurant Manager
- Front Office Manager
- Caravan Park and Camping Ground Manager
- Licensed Club Manager
- Bed and Breakfast Operator
- Retirement Village Manager
These occupations are classified elsewhere in ANZSCO or are not at the required skill level.
Accommodation and Hospitality Managers nec is a VETASSESS Group C occupation
This occupation requires a qualification assessed as comparable to the educational level of an Australian Qualifications Framework (AQF) Diploma or higher.
Applicants must have fulfilled at least one of the following four criteria (1–4):
* Additional qualifications in a highly relevant field of study include those comparable to the following levels:
- AQF Diploma
- AQF Advanced Diploma
- AQF Associate Degree or
- AQF Graduate Diploma
** Highly relevant paid employment duration (20 hours or more per week)
1-3
minimum years of employment highly relevant to the nominated occupation, completed at an appropriate skill level in the five years before the date of application for a Skills Assessment.
4
minimum 4 years of relevant employment required – three years of relevant employment (can be outside the last 5-year period) in addition to at least one year of highly relevant employment within the last five years before applying.
*If employment is prior to the completion of the qualification at the required level, an applicant must have at least one year of highly relevant employment at an appropriate skill level within the last five years. The remaining three years of pre-qualifying period may be within the last ten years.
A positive assessment of both qualification level and employment duration is required for a positive Skills Assessment outcome.
Qualification and Employment Criteria
Employment
Highly relevant tasks include:
- Directing and overseeing reservation, reception, room service and housekeeping activities.
- Supervising security arrangements, and garden and property maintenance.
- Controlling the selection, training and supervision of staff.
- Ensuring compliance with occupational health and safety regulations.
- Assessing and reviewing customer satisfaction.
- Overseeing accounting and purchasing activities.
- May provide guests with local tourism information, and arrange tours and transportation.
Employment information
This occupation covers Accommodation and Hospitality Managers not elsewhere covered in ANZSCO. All establishments that provide accommodation and hospitality services and that are not classified elsewhere fall under this category. This includes establishments like serviced apartments. Serviced apartments are generally acceptable under the NEC category and may be considered under Hotel or Motel Manager providing that an applicant is able to demonstrate the key requirements for the occupation.
As this is a managerial role, applicants need to demonstrate oversight, control and organisation of an establishment which provides accommodation and hospitality services.
Roles involving staff management of just one department in a hotel setting may be better suited to ANZSCO 431411 Hotel Service Manager
Supporting material for assessment
Applicants nominating this managerial occupation must submit an organisational chart. An organisational chart should include the company letterhead, the applicant’s job position and those of their superiors and subordinates as well as all positions reporting to their immediate supervisor and to the applicant’s direct subordinates. It should also indicate the department’s location within the overall company structure.
If an applicant is unable to obtain an organisational chart from their employer, they must provide a statutory declaration outlining the required information and the reasons why this information cannot be provided.
Not Elsewhere Classified (nec)
Applicants nominating this managerial occupation must submit an organisational chart. An organisational chart should include the company letterhead, the applicant’s job position and those of their superiors and subordinates as well as all positions reporting to their immediate supervisor and to the applicant’s direct subordinates. It should also indicate the department’s location within the overall company structure.
If an applicant is unable to obtain an organisational chart from their employer, they must provide a statutory declaration outlining the required information and the reasons why this information cannot be provided.
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